Hi, I’m Pooria 👋, an IT Support Technician with over five years of experience keeping systems secure, reliable, and users productive. I thrive on solving technical challenges, from diagnosing complex network issues to automating routine tasks with Python to streamline IT operations.

I hold a Master of Information Technology, majoring in Cybersecurity and Networking, from Murdoch University. My expertise includes endpoint security, network diagnostics (Wireshark, auditd), and proactive risk management. I've supported diverse environments across Windows and Linux, helping reduce downtime and drive digital transformation.

I'm passionate about bridging the gap between technology and people by delivering user-focused solutions with calm, clarity, and a mindset of continuous improvement. Whether it's deploying systems, securing infrastructure, or resolving urgent tickets, I bring curiosity and commitment to every challenge.

Outside of work, you'll often find me exploring new cybersecurity tools, refining Python scripts, or optimizing my home lab with a good cup of coffee.